Clinicians in our Outpatient Centers are seeing clients virtually – by video or phone. We are also taking new clients. Call the Outpatient Center nearest you – phone numbers are listed below on the right – and we will get you set up.
You and a Riverside clinician can participate in virtual therapy or psychiatry appointments using secure, easy-to-use video-conferencing technology. There are many benefits to this type of therapy (flexibility, reduces transportation issues) and results have been proven to be comparable to in-person therapy. Watch the video to see if it might be right for you.
When you or someone you care about needs support with a difficult life situation, Riverside Outpatient Centers are here to help. Our caring and skilled clinicians work with individuals and families to develop treatment solutions for adults, teenagers, and children who may be experiencing a mental illness, behavioral or emotional problems, or substance use concerns. Through outpatient therapy individuals learn new strategies and techniques to help them better cope with problems and achieve personal goals and recovery.
At all Riverside Outpatient Centers, we work closely with you in a warm and accepting environment. Our approach is to build on an individual’s strengths and potential through individual, group, and/or family counseling. Through Riverside Outpatient Centers, individuals also have access to treatment planning and consultation, medication management, as well as a large network of community services and local resources – including 24/7 emergency services.
Our clinicians have extensive experience in many areas including evidence-based intervention and trauma informed treatment. Additionally each of our Riverside Outpatient Centers has a unique set of specialty skills and capabilities. The areas of specialization can vary between locations. If location is not specified below, please contact the location you are interested in to see if a particular specialty is offered there. Our areas of expertise include (but are not limited to):
- Grief Support
- Suicidal Thoughts/Self Harm
- Eating Disorders
- Managing Mental Illness
- Hoarding (Newton)
- Drug and Alcohol Use
- Exposure Therapy
- Driver’s Alcohol Education (Lynnfield)
- Stress Management
- Trauma and Post Traumatic Stress Disorder
- Attention Deficit Disorder
- Dual Diagnosis or Co-Occurring Disorders (those who experience a mental illness and substance use disorder simultaneously)
- Yoga Cognitive Behavior Therapy (Milford & Norwood)
Individual Counseling & Medication Management
Individual counseling is an opportunity to meet with a clinician in a one-on-one setting to discuss and set personal goals and work through challenges. Counseling takes place in a safe, caring, and confidential environment. Our clinicians are skilled at developing personalized strategies that are tailored to each individual and focused on problem resolution and recovery. People seek outpatient therapy for a wide variety of reasons from coping with stressful life changes and situations, support to overcome substance use disorders, to managing serious mental illness. The length of time a client and therapist might work together can vary depending on unique needs and individual goals.
In some instances, combined with counseling, medication can be an integral part of the therapeutic process. Our prescribers can help individuals navigate this process through a unified and integrated treatment plan. And prescriptions can be filled right at Riverside. Genoa Healthcare, our on-site pharmacy provider at the Riverside Behavioral Healthcare Center at 176 West Street in Milford, will fill prescriptions for anyone affiliated with Riverside at the pharmacy, at curbside, or they can be mailed to you at no extra cost. (See Prescription Fulfillment below for more information.)
There are many opportunities for individuals to engage in group therapy at Riverside Outpatient Centers. Group therapy promotes acceptance and healing among individuals. Groups are facilitated by professionals and can serve as a time for participants to give and receive peer support. This peer support often helps individuals recognize they are not alone in the struggles they are facing and learn coping strategies that have worked well for others.
The number and type of groups offered at each location may vary based on the needs of the participants.
We encourage family support and participation whenever possible. In many cases, including the family in therapeutic process can be highly beneficial to healing and strengthening the family unit.
The Riverside Behavioral Healthcare Center at 176 West Street in Milford offers a full-service on-site pharmacy managed by Genoa Healthcare. Genoa specializes in serving the needs of those in the behavioral health and addiction treatment communities, and with medication adherence rates of more than 90 percent, Genoa helps people stay on track with their treatment. Pharmacy staff can fill all prescriptions (not just behavioral health) for anyone affiliated with Riverside, and they will also:
- Mail medications at no extra cost, and offer curbside pick-up
- Assist with prior authorizations, medication, and insurance questions
- Help customers transfer prescriptions from other pharmacies
Call Emily Kyrargyros, Pharmacy Site Manager, at (508) 422-0636 with questions.
Insurance and Payment
We accept a broad array of public and private insurance including most insurance and Managed Care coverage, Medicaid and Medicare. Please contact our Riverside outpatient centers for more information on payment and therapy.
Our goal, whenever possible, is to help individuals avoid hospitalization or an emergency room visit. If you feel that you or someone you know needs immediate psychiatric attention, Riverside does offer Emergency Services south and west of Boston, in Southbridge, Milford, and the surrounding areas.