Crisis Intervention Donate Now

Mobile Crisis Intervention

For mental health and substance use treatment

If you or someone you know is experiencing a mental health crisis please contact our locally-based mobile crisis intervention team. We provide around-the-clock, 24/7 mental health and substance use evaluations to people in crisis. Instead of going to the emergency room, services can be provided to you via telehealth, in your home, at school, or in another community setting.

Our team is here to help individuals avoid hospitalization or a lengthy hospital visit whenever possible. When you call our mobile crisis intervention number we will:

  • Evaluate the situation and make a plan for you to be seen by one of our clinicians
  • Work with you to develop a strategy that promotes long-term stability.
  • Connect you with a strong support network and create a comprehensive plan for stabilization and sustained recovery.

Our clinicians can meet you where you feel most comfortable, including in our offices, your home, your workplace, or other community settings.

If you are seeking information on Community Crisis Stabilization or Respite Services please click here.

If you need information on Mobile Crisis Intervention for Children please click here.

Who Can Call for Mobile Crisis Intervention?

Anyone may call for assistance regarding a mental health crisis or urgent need for substance use intervention. This includes the individual experiencing the crisis, family members, mental health workers, first responders, physicians or other medical providers, schools, employers, community members, etc.

No insurance is required, all insurance is accepted.

Riverside Mobile Crisis Intervention Offers:

  • Immediate information and support
  • Locally-based support and we are able to meet in any safe location
  • Psychiatric evaluation, crisis intervention, and treatment
  • Reduced wait times (compared to an emergency room visit)
  • Referral for ongoing treatment and additional services
  • Referral for Community Crisis Stabilization (Respite) Program

Communities We Serve

Our locally-based mobile crisis intervention teams are available to help individuals in a mental health crisis and/or with urgent substance use concern. Our services are an alternative to a hospital emergency room visit. Our MCI teams provide crisis support in the following communities:

Milford and surrounding communities: 800-294-4665

  • Bellingham, Blackstone, Brimfield, Brookfield, Charlton, Douglas, Dudley, East Brookfield, Franklin, Holland, Hopedale, Medway, Mendon, Milford, Millville, Northbridge, North Brookfield, Oxford, Southbridge, Sturbridge, Sutton, Upton, Uxbridge, Wales, Warren, Webster, and West Brookfield

Norwood and surrounding communities: 800-529-5077

  • Canton, Dedham, Dover, Foxboro, Medfield, Millis, Needham, Newton, Norfolk, Norwood, Plainville, Sharon, Walpole, Wellesley, Weston, Westwood, and Wrentham


To view our downloadable Mobile Crisis Intervention flyer, click the image below. The flyer contains information regarding our youth and adult MCI services.

Our MCI Flyer is also available in Spanish and Portuguese