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Riverside Offering Telehealth Services

Riverside Community Care is pleased to announce we are now offering Telehealth services, which includes TeleBehavioral Health and TelePsychiatry.

You and a Riverside clinician can participate in virtual therapy or psychiatry appointments using secure, easy-to-use video-conferencing technology. Assessment and treatment are similar to what’s provided in an office environment and have shown comparable results to in-person therapy. Our clinicians can work with you if you are experiencing behavioral or emotional problems, or substance use concerns. You will still have a safe and confidential space to talk with your therapist or prescriber, develop insight, learn new strategies and techniques to help you better cope with problems, and achieve personal goals and recovery.

Benefits of Telehealth

• Effective and efficient care

• Flexibility

• Reduces transportation barriers: (e.g., traffic, long commute, ride not showing up, cost)

• Appointments may be kept during bad weather

• Results are proven to be comparable to in-person therapy

Needed Technology

You and your clinician will meet using safe and secure, HIPAA-compliant video-conferencing technology. You will need a computer, tablet, or smartphone with camera, as well as reliable internet connection.

Getting Started

New clients must first have an in-person intake meeting at a Riverside Outpatient Center to assess your history, experience, and needs to determine whether Telehealth is a safe and effective form of treatment for you. The clinician or prescriber will walk you through the process and answer any questions you may have about Telehealth. Existing clients who currently receive in-person therapy must also meet with their clinician to review the Telehealth process.

Insurance Coverage

If you are interested and TeleBehavioral Health or TelePsychiatry is a suitable form of treatment for you, we will check to see if it is covered under your insurance plan. MassHealth and most private insurers cover this treatment.

Our Expertise

Our clinicians have extensive experience in many areas including evidence-based intervention and traumainformed treatment. Our areas of expertise include (but are not limited to): • Depression

• Anxiety

• Grief Support

• Suicidal Thoughts/Self Harm

• Eating Disorders

• Managing Mental Illness

• Drug and Alcohol Use

• Exposure Therapy

• Stress Management

• Trauma and Post-Traumatic Stress Disorder

• Attention Deficit Disorder

• Dual Diagnosis or Co-Occurring Disorders


To learn more or schedule an intake, please contact the Riverside Outpatient Center nearest you.

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