Youth & Families
Care Coordination Services
Riverside’s Care Coordination Services are designed for youth who may be experiencing challenges related to a diagnosed behavioral health condition and/or a neurodivergent disorder. We work closely with families to understand each child’s unique strengths and needs and provide the right supports to help them thrive.
About Riverside Community Service Agency
Building Bridges to Support, Care, & Community
Riverside Community Service Agency (CSA) provides both Intensive Care Coordination and Family Support & Training.
Intensive Care Coordination (ICC) provides wrap-around care planning, coordinating multiple services and supports for youth with serious emotional challenges. The ICC team works closely with the family to ensure they have access to whatever supports and care are most appropriate for their child.
Our Family Partners, who have experience as caregivers of youth with special needs, provide Family Support & Training. A Family Partner works closely with the family’s Intensive Care Coordinator to help parents or caregivers by teaching them how to navigate the child-serving systems, identify community supports, develop contacts with support groups, and more.
Family Driven, Youth-Guided Care
Riverside’s CSA offers Family Intensive Treatment (FIT) to support children and teens who were recently discharged from a hospital or residential facility.
FIT is short-term intensive care for families in urgent situations. The team partners with youth and caregivers to strengthen support systems and ensure a safe and stable home life. As a family’s well-being improves, we facilitate a smooth transition to ongoing community-based services that match a child’s evolving needs.
CSA Service Area:
Canton, Dedham, Dover, Foxboro, Medfield, Millis, Needham, Newton, Norfolk, Norwood, Plainville, Sharon, Walpole, Wellesley, Weston, Westwood, & Wrentham
Anyone may refer to our Community Service Agency (e.g. parents/caregivers, youth, schools, state agencies, providers, etc.) with the consent of the family or guardian. For more information or to make a referral, please call us toll-free at 877-869-3016.
“Our support team is a dream team and although they all meet with us separately, it seems as if we’re all together. They communicate as a team perfectly.”
– Lawrence T. (Parent of Youth Served)
Family Networks
Enhancing Family Support Through Integrated Services
Riverside’s Family Networks provide coordination services for the Massachusetts Department of Children and Families (DCF) Cambridge/Burlington Area Office. We support DCF families by coordinating essential services for youth, caregivers, and families. We collaborate with those we serve to avoid out-of-home placement, support youth as they reunite with their families following separation, and assist youth in congregate care settings.
Family Networks Location
Department of Mental Health Flex Program
Assisting Parents, Uplifting Children, & Strengthening Familial Bonds
Riverside’s Department of Mental Health (DMH) Flex teams partner with families to provide personalized services that can deter out-of-home placement for youth with significant mental health challenges. Our teams help youths improve self-regulation, enhance emotional well-being, and develop critical self-advocacy goals. Assisting parents in supporting the growth and recovery of their child is another essential function of the DMH Flex Program.
DMH Flex Program Locations
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