b'COMMUNITY NEEDSINNOVATING TO MEETReducing Barriers to Care with TelehealthIn March, Riverside quickly pivoted to telehealthvideo and telephone-based servicesfor most of our programs. And we found an amazing silver lining: according to a survey we conducted, 84% of respondents reported that telehealth reduced barriers to attendance, and 92% felt their needs were being met during telehealth visits. Meeting their therapists more often through virtual telehealth sessions has helped many overcome the isolation inherent in the COVID-19 shutdowns. As one grateful client put it, Telehealth has allowed me to access the essential help I have needed.Helping People Achieve Early Recovery In early 2020, Riverside launched Connect2Recovery, an innovative substance use recovery program that integrates peer recovery coaching and case management with other support servicesall the elements people need to get their lives back. This approach helps individuals struggling with substance use find their personal pathways to recovery and overall wellness. The people in recovery take the lead and we walk together, breaking down barriers to progress as we move along their chosen course toward their goals.2'