b'In Praise Dear friends, Riverside at a Glanceof Our I write this in a state of deep appreciation as I page through the activities, accomplishments, and events of the past year. Im thinking of programs like our two Community Behavioral Health Centers,40,000+ 116 programs Our MissionPartners opened early in 2023 to streamline access and care as part of the Commonwealths Roadmap forpeople served Behavioral Health Reform; our new Community Crisis Stabilization & Respite facilities, answering the& Valuescritical need for more overnight crisis care; our Riverside Scholars@Lesley partnership with Lesley 70locationseach year acrossWe make a difference in the livesUniversity to train the next generation of behavioral health professionals . . . and so many others,Massachusetts with someof individuals, families, andwhich we touch on in this annual report.services worldwide 70 % + communities through innovative This leads me to reflect with gratitude on the many partners who make this kind of progress possible: of people servedand compassionate behavioral healthcare and human services,First, the people we serve and walk beside every daythey surmount often overwhelming are MassHealthand we use technology to improve members access to quality care and expand odds to reach the goals they have set for themselves for full, satisfying lives, and have so much toour impact.teach us.We believe that Our employees, who give heart and soul to this work that they have dedicated themselves tohope is an essential element ofour calling is challenging but rewarding! our work.The colleagues in community agencies like ours, professional associations, and government, who95 % 43 % quality care should be available steadfastly advocate for the human services that make our society a more hopeful place. of survey respondentsof staff identify to all.satisfied with as people of color excellence must be a guidingAnd most of all, friends and supporters like you, who understand the great need for our servicesforce in everything we do. services receivedand respond from your hearts with such generosity.advocacy on healthcare andhuman services is ourThank you for all the good you have made possible. responsibility.To progressand possibilities! a diverse and respectful1,700 workforce is essential to attaining our mission.people work at RiversideMarsha Medalie1Chief Executive Officer'