Riverside Community Care Adult Mental Health and Substance Abuse Services

Adult Mental Health and Substance Abuse Services

A comprehensive array of services designed to meet a wide variety of needs. Our programs are situated throughout eastern and central Massachusetts to ensure that help is available close to home.

Outpatient Counseling · Medication Services · Substance Abuse Counseling Case Management · Community Rehabilitative Services
Our outpatient centers offer individual, group and family counseling, treatment planning and consultation, medication management, substance abuse treatment, and linkages with a network of services. Staff are expert at working with a broad range of individual and interpersonal difficulties, as well as more serious psychiatric issues. Outreach and community rehabilitation support services are available through Department of Mental Health funding. We accept a full array of public and private health insurance. For Directions to Our Outpatient Centers, click here
Riverside Outpatient Center at Norwood	Riverside Outpatient Center at Newton
190 Lenox Street Norwood, MA 02062-3416 (781) 769-8670 norwood.outpatient@riversidecc.org	64 Eldredge Street Newton, MA 02458-2097 (617) 969-4925 newton.outpatient@riversidecc.org
Riverside Outpatient Center at Dedham	Riverside Outpatient Center at Wakefield
30 Eastbrook Road, Suite 302 Dedham, MA 02026-2048 (781) 329-4579 dedham.outpatient@riversidecc.org	338 Main Street, Suite 304 Wakefield, MA 01880-5030 (781) 246-2010 TDD (781) 246-6666 wakefield.outpatient@riversidecc.org
Riverside Outpatient Center at Upton	Riverside Outpatient Center at Bellingham
206 Milford Street Upton, MA 01568-1309 (508) 529-7000 upton.outpatient@riversidecc.org	16 North Street Bellingham, MA 02019-1713 (508) 883-1308 bellingham.outpatient@riversidecc.org

Emergency Services

Twenty-four hour a day, 7 day a week on-site and mobile teams provide psychiatric and substance abuse assessment, emergency medication evaluation, information, referral, hospital prescreening and admission. The Emergency Services utilize a multi-disciplinary approach to intervention and treatment and collaborate closely with other community resources. The Norwood program provides services on behalf of Caritas Norwood Hospital and Beth Israel Deaconess-Needham Hospital. The service in Upton provides services on behalf of Milford Regional Medical Center.

Riverside Emergency Service-
South & West Suburban

Riverside Emergency Service-
Blackstone Valley Area

190 Lenox Street
Norwood, MA 02062-3416
(781) 769-8674 (TDD Accessible)
Toll Free (800) 529-5077
southwest.es@riversidecc.org

206 Milford Street
Upton, MA 01568-1309
(508) 634-3420 (TDD Accessible)
Toll Free (800) 294-4665
blackstonevalley.es@riversidecc.org

Crisis Stabilization/Respite
The crisis stabilization/respite programs provide an alternative to psychiatric hospitalization providing support, treatment, structured activities and rapid access to crisis/emergency services. Length of stay ranges from one day to four weeks.
Riverside Respite Program at Norwood	Riverside Respite Program at Hopedale
15 Beacon Avenue Norwood, MA 02062-2018 (781) 769-8674 norwood.respite@riversidecc.org	11 Williams Street Hopedale, MA 01747-1212 (508) 634-3420 hopedale.respite@riversidecc.org

Urgent Behavioral Health Care

The urgent care center provides emergency and routine evaluation, short-term counseling, psychopharmacological services, and referrals. The program is a unique partnership between Riverside and Milford Regional Medical Center designed to meet the needs of patients of the hospital and its affiliate, Tri-County Medical Associates, a large primary-care practice in the Blackstone Valley.

Riverside Urgent Care

16 North Street
Bellingham, MA 02019-1713
(508) 876-8074

Day Treatment
Acute and rehabilitative group treatment services are offered utilizing an outcome-oriented focus to support a stable return to community living. Dual diagnosis group treatment is available within the programs. The programs’ individualized treatment planning, case management, and group/milieu treatment may be coordinated with other services such as clubhouses, vocational and outpatient counseling.
Riverside Day Treatment at Norwood	Riverside Day Treatment at Wakefield
190 Lenox Street Norwood, MA 02062-3416 (781) 762-2223 norwood.daytx@riversidecc.org	338 Main Street Wakefield, MA 01880-5030 (781) 246-1964 wakefield.daytx@riversidecc.org
Riverside Day Treatment at Newton	Riverside Day Treatment at Upton
1244 Chestnut Street Newton Upper Falls, MA 02464-1438 (617) 969-8200 newton.daytx@riversidecc.org	206 Milford Street Upton, MA 01568-1309 (508) 529-7000 upton.daytx@riversidecc.org

Partial Hospitalization

The Partial Hospitalization Porgram is an intensive, short-term community-based treatment program for adults who are in actute distress and experiencing disabling psychiatric symptoms. The goals of treatment are to stabilize participants' acute symptoms, prevent inpatient psychological hospitalization and enable participants to more quickly return to a less intensive level of service.

Riverside Partial Hospitalization Program

1244 Chestnut Street
Newton Upper Falls, MA 02464-1438
(617) 969-8200

Residential Services and Supported Housing
An extensive array of supported housing options and residential programs enable individuals with long-term mental illness to live independently and/or in home-like community settings. A transitional sober house, serving adults who are dually diagnosed with both mental illness and substance abuse is also available. Ongoing residential supports include rehabilitation services, skill development, supportive counseling, crisis management and respite support. Staffing levels vary in intensity according to individual need.
Administrative Office	Program Office
450 Washington Street Dedham, MA 02026-4449 (781) 329-0909	338 Main Street, Suite 202 Wakefield, MA 01880-5030 (781) 246-2003
Program Office	Program Office
595 Pleasant Street Norwood, MA 02062-2645 (781) 255-5544	206 Milford Street Upton, MA 01568-1309 (508) 529-7000

Career Services
Riverside Career Services is a comprehensive career placement service designed to meet the needs of adults whose education or careers have been interrupted by mental health problems. Riverside Career Services offers pre-employment and educational needs assessment, evaluation and counseling, along with individual education and career planning. Riverside Career Services helps individuals access colleges and job training programs, links job-ready individuals with employers and provides flexible, personalized and ongoing support.
Riverside Career Services at Melrose	Riverside Career Services at Lynn
19 West Foster Street Melrose, MA 02176-3810 (781) 662-0316 melrose.careerservices@riversidecc.org	85 Munroe Street Lynn, MA 01901-1500 (781) 598-2722 lynn.careerservices@riversidecc.org

Clubhouses
Clubhouses utilize the strength of extensive peer support and a rehabilitative environment to provide employment, social and independent living experiences for individuals who have a history of mental illness. Clubhouse members and staff work together in all phases of clubhouse operations, including business management and food service. The Clubhouses offer extensive employment placement services and on-the-job support.
Elliot House	Neponset River House
255 Highland Avenue Needham, MA 02494-3023 (781) 449-1212 elliothouse@riversidecc.org	595 Pleasant Street Norwood, MA 02062-4603 (781) 762-7075 neponsetriverhouse@riversidecc.org www.neponsetriverhouse.org
Crossroads Clubhouse
11 Williams Street Hopedale, MA 01747-1212 (508) 473-4715 crossroadsclubhouse@riversidecc.org www.crossroadsclubhouse.org

Peer Support

This unique program is run by and for consumers of mental health services. Peer helpers are hired and trained to enhance the social support networks and provide guidance in recovery.

Riverside Peer Support Program

338 Main Street
Wakefield, MA 01880-5030
(781) 246-2003

Information and Consultation Services

The goal of Riverside Information and Consultation Services is to ensure that individuals with disabilities maintain the highest possible level of independence. To this end, we assist caregivers, or other interested parties, in making the best care choices possible. Our staff have the experience and skill to help to assess the types of services needed and suggest options available within the community. If necessary, we can make referrals to service providers who offer support on an ongoing basis, such as care managers and attorneys.

Riverside Information and Consultation Services
Administrative Offices
450 Washington Street
Dedham, MA 02026
(781) 329-0909 x 175