Collaborative Care Management
Collaborative Care Management is comprised of two separate programs; Community Support Program (CSP) and Here-for-You (HFY).
Community Support Program
Our Community Support Program (CSP) is typically short-term and supports individuals being discharged from a psychiatric hospitalization or detox, or who are at risk of repeated psychiatric hospitalizations. Staff can provide day-to-day check-ins in the community, help with daily living skills, transportation, and coordination with other providers including medical care.
Our Community Support Programs are for those with MassHealth Managed Care Plans. To submit a referral, please complete this form: CSP Referral Form
The goal of Here-for-You is to improve the behavioral and medical health outcomes of approved Neighborhood Health Plan members while reducing emergency room and acute hospital admissions. This program focuses on integrative health services by improving the communication and coordination between behavioral and physical health care providers to ensure patients’ care needs are better served as they transition between different level of needs.
To learn more: Collaborative Care Management
We are pleased to share comments from the people we serve:
"Emergency Services helped me evaluate triggers for my anxiety and provided me with problem solving techniques. In all, they did exactly what I asked for, help."