About Us

Leadership Team

Leadership Team - Riverside Community Care

Executive Management Team

Scott M. Bock

Scott is Riverside’s Founder and President/Chief Executive Officer. Scott’s background includes working for a number of years in hospitals and community mental health settings, first as a clinician and later as a manager. He eventually grew frustrated with the services provided and decided to work to build an organization that respects the strengths of the people it serves and that cares about and supports its employees. Scott comes to work everyday hoping to make a difference. When he isn’t at work, Scott writes about music and culture for several magazines.

Marsha Medalie

Marsha is Riverside’s Executive Vice President/Chief Operating Officer. She has decades of experience as a clinician and was the CEO of an organization that merged with Riverside in 1995. All Riverside’s service divisions report to Marsha and she is passionate about finding ways to fully integrate our programs so that the people we serve get the best care possible. She is actively involved in the national debate about how service delivery may change through healthcare reform. When on vacation, Marsha can be found in Asia or South America looking through binoculars at monkeys and birds.

Edward Follen

Ed is Riverside’s Chief Financial Officer. Ed has worked at all levels in finance and management and left the for-profit sector to make a difference in Massachusetts where he grew up. He is dedicated to finding ways to build systems that provide Riverside’s managers with critical information and to help control costs, so that money can be used for services. Ed is a gifted athlete who now coaches his son’s Little League team (but still wishes he made it in the pros).

Carolyn Carpentier

Carolyn is Riverside’s Chief Human Resources Officer. She has an extensive background as a Human Resources generalist, an attorney, and a mediator – a unique combination. With her previous experience in healthcare and human services, she is leading the way as we develop “best in class” models for supporting a growing workforce that is increasingly working in new ways and new settings. Carolyn enjoys spending time with her two children, hiking, skiing, snowshoeing, doing yoga and taking “renewal retreats.”

Senior Managers

Fay Baker

Fay is the Assistant Vice President for Clinical Services within Riverside’s Community Living Services Division. She is a licensed independent clinical social worker with clinical specialties in trauma, addictions, and integrated care. Fay has 30 years leadership experience in the fields of behavioral health and integrated health care. She is a grant writer, has overseen the development and implementation of a broad continuum of evidenced-based programs for children, adults, families and communities, and has provided training and consultation both across the Midwest and Eastern seaboard. Fay is passionate about infusing programs and services with a trauma informed, strengths based, and person centered framework. In her spare time, Fay can be found teaching, availing herself of the arts, or enjoying the beach.

Helen Boyle

Helen is Riverside’s Director of Training & Professional Development. She is responsible for the design, development, and implementation of a staff-training program for Riverside’s 1,400+ employees. She has a Master’s Certification in Human Resource Management and inspires people to learn through creative training modalities. A lifetime learner herself, Helen enjoys trying new things from learning how to play the guitar, golfing and knitting, to improvisational acting.

Kent Boynton

Kent is Riverside’s Vice President for Integrated Behavioral Health Services. This division places Riverside behavioral health clinicians in physician primary care practices to provide mental health and substance use services. Kent has an extensive background managing and providing inpatient and emergency adult, child, adolescent, and geriatric behavioral medicine and outpatient mental health services. He also helped develop Massachusetts Elder Protective Service program and was its first director. He directed adult psychiatry at Newton-Wellesley Hospital and child psychiatry at Anna Jaques Hospital. He was the Vice President of Networks for a large behavioral health managed care organization. Kent enjoys photography and was a free-lance newspaper sports photographer for many years.

Christopher Burke

Chris is Riverside’s Vice President of Real Estate & Facility Services. His responsibilities include managing and overseeing all of our owned and leased facilities, fleet management, property and casualty insurance management, and centralized purchasing. Chris has many years of facilities and project management experience at EMC Corporation and is a licensed electrician as well as a former professional fire fighter.  Outside of work, Chris has a passion for exotic sports cars and racing and is very active in his community.

Nicole Christian-Brathwaite

Nicole Christian-Brathwaite is Riverside’s Medical Director.  She is Board Certified in Adult and Child Psychiatry and has a background in both hospitals and community health centers. Nicole served as one of our Behavioral Health Services Division Regional Medical Directors.  She provides leadership and support to our medical staff across the organization.   Nicole completed her psychiatry training at Massachusetts General Hospital and McLean hospital and also holds a Masters Certificate in Global Mental Health from Harvard University. She also brings an interest in multicultural behavioral healthcare and a strong commitment to working with underserved communities and families. Nicole enjoys spending time with her husband and two sons, traveling, and will always be a Philadelphia Eagles fan.

Walter Dias

Walter Dias is Riverside’s Senior Vice President for Behavioral Health Services. His background includes decades of experience in health care and behavioral health leadership, including work in a mental health center early in his career. He was previously Senior Vice President of Butler Hospital in Rhode Island (and most recently acting director of the Worcester Recovery Center). Walter oversees Behavioral Health Services, our largest division and is working with much growth and change in the area, including increased coordination with medical health, new payment structures, and new service models. In his spare time he enjoys bike riding and spending time with his grand kids.

Elizabeth Everts

Beth is Riverside’s Assistant Vice President for Child & Family Services. Her background includes extensive experience in clinical work with sexually exploited young women and their families, and has presented on this topic at the National Conference for Human Trafficking in Washington, DC. She is deeply committed to family-centered care and spends as much time as possible in the field supporting our staff.  Beth loves to go home at the end of the day to her three Pomeranian puppies!

Paulo Fulton

Paulo is Riverside’s Assistant Vice President of Human Resources. His goal is to make Riverside the employer of choice for people interested in a career in Behavioral Healthcare and Human Services. Paulo is a LICSW with many years of experience as a Clinical Supervisor in child, youth, and family as well as adult mental health services. Paulo’s career changed course slightly when he received his MBA and began working in Human Resources. He has experience as a Director of Talent Acquisition and with talent development teams. When not working hard to bring the best and brightest to Riverside he teaches his 2 daughters that it is ok to want to be princesses one day and play baseball the next.

Dallas Gulley

Dallas is the Assistant Vice President for Behavioral Health Services/Special Projects. His background includes broad experience in mental health including direct clinical care, teaching, mentoring staff, as well as management. Dallas directly manages many of our clinical programs and is a powerful voice for hiring people who have a lived mental health experience. At the first sign of summer, Dallas is headed to the beach whenever possible.

Thomas Hall

Tom is the Assistant Vice President for Clinical Services within Riverside’s Developmental & Cognitive Services Division. He has over 30 years of senior clinical consultation and management experience in supporting individuals with brain injuries and developmental disabilities. He has been nationally and internationally recognized for his varied contributions to the field. Tom is especially known for his ability to mentor and inspire staff. In his spare time Tom can be found fishing and hauling his lobster pots.

Elizabeth Hazell

Elizabeth is Riverside’s Assistant Vice President of Finance & Administration. In conjunction with Riverside’s CFO, she oversees, plans, and administers all the fiscal operations for Riverside. This includes providing financial support and analysis to executive management and ensuring our fiscal reporting, accounting, and billing meets all contractual, regulatory and licensing requirements. Much of Elizabeth’s background is in the for-profit tech sector, ranging from Digital Equipment to working as a financial director/CFO in several dot com start ups. To burn off the stress of her job, Elizabeth is a curling enthusiast and an avid salt water swimmer.

Don Hughes

Don is the Vice President for Community Living Services. He has worked in many roles at Riverside, and is committed to offering recovery oriented services that support individuals with mental illness in successfully pursuing their goals and aspirations around independent living, employment, and social connectedness. He currently oversees a broad range of clinical, rehabilitative, employment and housing supports.   Don is an avid music fan who enjoys going to local music clubs and concerts.

Laurie Hutcheson

Laurie is our Vice President of Program Development & Strategic Planning. Much of her career has been at high levels of government developing new service models and assessing what is working in Massachusetts and around the country. She has a particular interest and expertise in the developing federal plan for healthcare. When Laurie has down time, she volunteers with elders or children.

Kathleen Janssen

Kathy is the Vice President of Quality Management. Her background includes many years as a medical nurse and healthcare manager. Kathy oversees all aspects of the organization’s quality management efforts, including our Human Rights Committees, outcomes studies, goal setting, wellness work, and satisfaction surveys. She is also central to the accreditation processes with various outside organizations. We all look forward to Kathy’s summer e-mails about the home-grown vegetables that she drops off in the kitchen!

Melissa Kogut

Melissa Kogut is the Vice President of Development. She is responsible for leading a development team to raise funds for the behavioral healthcare and human services Riverside delivers. She has 19 years of experience running mission-driven nonprofits in Massachusetts raising funds and influencing a range of health and public policy issues, including women’s reproductive health and food systems issues. When not at work, Melissa is ideally hiking in the White Mountains (or thinking about her next hike). If not doing that, she is cooking for friends or trying a new restaurant.

Sarah Macri

Sarah is the Assistant Vice President for Operational Support within Riverside’s Developmental & Cognitive Services Division. She has more than 18 years’ experience in this field starting with her work in residential settings for individuals with intellectual disabilities while in college. Sarah has worked in many different facets of the field, from Day Programming, to Family Support, to Residential Services. Sarah has been with Riverside for over 10 years, and has worked in Quality Management as well as the DCS Division, and has a well-rounded view of Riverside as a whole. When Sarah is not working, you can most likely find her at an ice rink watching her kids play hockey, on a slope somewhere in Vermont with them, or dining out with friends at the newest foodie hot spot.

Kimberly Martin-Conley

Kimberly Martin-Conley is Riverside’s Assistant Vice President for Child & Family Services. Her background includes working with women and families experiencing domestic violence and sexual assault. She is a licensed Marriage and Family Therapist who is committed to strength based, family driven care. She currently serves on the Area Board of the Cambridge DCF office and has been an active member of the Cambridge Safety Net Collaborative. She is passionate about helping staff reach their full potential by focusing not only on career development, but also on self-care. When not in the office, Kim can be found spending time with her teenage son, enjoying photography, or hiking local trails with her puggle, Jax.

Marjie McDaniel

Marjie is our Vice President of Marketing & Communications. Her goal is to make Riverside a household name in every community we serve. Marjie is a marketing professional with a strong background in the creation and execution of marketing programs to create brand identity and support organizational growth. Marjie has extensive experience marketing multi-site, service-oriented programs to families both locally and nationally. She is a transplanted New Yorker who now roots for the Celtics.

Stephen O’Connell

Steve is the Assistant Vice President of Financial Planning and Analysis at Riverside. He is responsible for the leading the annual budget cycle as well as driving the key metrics, management reporting and financial analysis at Riverside. Steve is a CPA and has spent his career providing financial and business counsel to large and small companies in the high tech, consumer products and professional services industries. Steve is an avid martial artist who teaches adults and children in the art of Kenpo and Japanese sword.

Charley O’Neill

Charley is Riverside’s Chief Information Officer. He has decades of experience building and maintaining networks, data center operations, commercial software, and application systems. Charley has also served as a volunteer in human services and healthcare for over 30 years. As CIO, he is able to combine those experiences and  steer us on a path of practical and effective use of technology that continues to improve our services. In his spare time Charley can be found playing the bodhrán at traditional Irish music sessions throughout Massachusetts and the Maritimes.

Katherine Powell

Katherine Powell is the Assistant Vice President  for our Behavioral Health Services Division.  She is both a Licensed Independent Clinical Social Worker (LICSW) and an attorney.  Katherine has 30 years of experience in community behavioral health administration, including oversight of emergency services, outpatient services, in-home therapy, trauma Services, residential Programs and special education schools.  Katherine also has a special interest in bereavement support for children.   She enjoys traveling and spending time with her son.

Loren Singer

Loren is our Vice President for Developmental & Cognitive Services. She has extensive experience working with a broad range of disabilities and age groups. At one time she was a school principal. Loren is responsible for managing an array of residential and specialized services for Riverside. When Loren is not working she can be found chasing her child and dog around her living room.

Shannon Sorensen

Shannon is Riverside’s Vice President for Child & Family Services. Her background includes extensive clinical and management experience, working with youth experiencing severe emotional and behavioral health issues and their families, helping to stabilize their situations with the goal of keeping them in their communities. Prior to her current role at Riverside, Shannon was also an Associate Division Director for Behavioral Health Services and a Program Director at our Needham-based Community Service Agency (CSA) where she managed a large and complex program and was responsible for both the clinical and financial operations. When not at Riverside, Shannon is out running, biking, or swimming as she trains for her next triathlon.

Michael Tobin

Michael is the Assistant Vice President of Accounting. He is responsible for accounts payable, payroll, and general accounting including internal and external management reporting at Riverside. He is a CPA and in addition to his 10 years of experience with a large international CPA firm, he has held senior financial managerial positions with companies in several industries, including retail, distribution, and technology.  Additionally, he was an instructor at the post graduate level for 20 years for a CPA exam preparation course. Michael is an avid chef, and when not working, he spends his free time woodworking and hanging out with his wife and two German Shepherds.

We are pleased to share comments from the people we serve:

"My experiences with Intensive Coordination Care have been wonderful. The people I worked with were dedicated, informative, supportive, caring, and eager to help in any way."